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• Students are expected to enter the GoogleMeet waiting room 5 minutes before their scheduled class time. 
• For in-person classes, students are expected to arrive at least 10 minutes before their scheduled class time and warmup in the hallway.
• Classes will not be extended to accommodate late arrival. Students will be considered “no shows” and charged accordingly if they do not communicate within 15 minutes of the start of the scheduled class time.

• “No shows” are charged for the full class time. Exceptions are made on a case-by-case basis.
• Cancellations made with less than 24 hours notice will result in a $15 fee. Emergencies will be evaluated on a case-by-case basis.
• For cancellations made with at least 24 hours notice, students may reschedule at their convenience via Calendly.
• Should the instructor need to cancel, you will be notified as soon as possible and your class will be rescheduled.

• Payment is due before scheduling a lesson. If purchasing a bundle, payment is due before scheduling the first lesson. 
• Refunds are handled on a case-by-case basis.
• Class bundles do not expire while Hayden Creech Coaching remains actively offering services. Scheduling is subject to instructor availability.
• Gift cards expire after 1 year and may not be refunded.

• While leotard and tights are not required, students should wear flexible, form-fitting clothing that allows the instructor to clearly observe alignment and movement. 
• Bare feet are preferred for PBT classes to allow for safe execution of exercises and effective corrections. 
• Ballet flats and/or pointe shoes are required for ballet classes. Remember to bring toe pads and spacers if applicable. Socks are discouraged.
• It is your responsibility to bring well-maintained pointe shoes to your class. If your shoes are no longer safely supporting you, we may ask you to take them off. It is always best to bring another pair of pointe shoes with you.
• Hair must be secured away from the face.

In PBT class we utilize many props. However, those without equipment are still encouraged to register. There is plenty we can do without props in the beginning. After learning about you and your goals, we will guide you on what prop might be most essential for your training.

Pointe work requires appropriate preparation, strength, technique, and approval from a student's primary ballet teacher.

Students participating in pointe work must:

• Receive approval for pointe work from their primary ballet teacher.
• Have pointe shoes properly fitted by a qualified fitter.
• Maintain the strength, alignment, and technique necessary for safe pointe participation.
• Bring well-maintained pointe shoes that provide appropriate support.
• Students and guardians must disclose any changes to pointe eligibility, including injury, a recommendation to discontinue pointe work, or withdrawal of pointe approval from the student's primary ballet teacher.

Hayden Creech Coaching reserves the right to modify or discontinue pointe exercises if the instructor determines that additional preparation or safety considerations are needed.

Before each online class, students agree to:

• Prepare a clear, safe practice area free of obstacles, clutter, pets, and other hazards.
• Ensure that the flooring and space are appropriate for the movements being performed. Students should avoid participating on surfaces that are slippery or unsafe for dance movement. 
• Wear appropriate clothing and footwear for safe participation.
• Have water available and take breaks as needed.
• Position the camera so the instructor can provide the best possible visual feedback.
• Test technology before class and notify the instructor of technical difficulties.

Hayden Creech Coaching provides instruction and guidance during virtual classes but cannot control the student's physical surroundings, equipment, flooring, or participation choices. Students and families remain responsible for making safe decisions during online training.

PBT scheduling is conducted via Calendly, which is linked on each page of our website. Select a time slot and fill out a short information sheet. You will receive a confirmation email immediately following registration and a reminder email the day before your scheduled class. GoogleMeet links are included in both emails.
Online ballet classes and all in-person classes are scheduled via email or text.

A separate waiver must be signed before participating in a private lesson at Southeast School of Dance (SESD). Payment includes SESD's studio rental fee and scheduling is conducted via email with hayden@haydencreechcoaching.com.